Panel Discussion: Filling The Void Between The Chair and the Keyboard
A Talk by Rachel Spencer , Clark Gafke , Joshua Webb , Julie Knight, Ph.D , Madison McCall and Jennifer Eggers
About this Talk
It’s a decades old challenge - filling call center seats…and keeping them filled. And it’s a problem that has been amplified further as a result of the pandemic. In a time when you’d expect students to be eager to earn a little extra cash, why does student recruitment and retention continue to pose a problem for program managers? And what creative strategies and approaches can we enlist to try and close the gap?
VanillaSoft’s Rachel Spencer will be joined by a panel of experts to discuss this issue, and the solutions they have discovered. Panelists will include: Jennifer Eggers, Director of Annual Giving at University of Minnesota Foundation.
Clark Gafke, Chief Executive Officer at LEAD Philanthropy.
Julie Knight Ph.D., Executive Director of Annual Giving at Carnegie Mellon University.
Joshua Webb, Assistant Director for Annual Giving at The University of Oklahoma Foundation.