Rachel Spencer

Rachel is a true phonathon enthusiast and expert benefitting from a long and varied career in tele-fundraising. Over the last decade she has graduated from student caller, to professional tele-fundraiser, to phonathon manager and now phonathon consultant. In her present role at VanillaSoft she works closely with more than 100 universities around the world on a wide variety of telephone-based campaigns. In previous roles she has managed teams of 40 telephone fundraisers, worked with the likes of Oxfam, Unicef, NSPCC and Cancer Research UK, and set telephone campaign records from the most funds raised to the best ROI.